Skip to content

Terms of service for PocketLaw

Last updated: 26 April 2022


Information about PocketLaw

These terms of service (the "Terms") are applicable to all services provided by PocketLaw Limited (Company number 13149151) "PocketLaw", "us", "our" or "we"). You may contact us at

By "you" we mean the legal entity that is ordering Services under these Terms, any of your affiliates together with your and your affiliates’ employees and representatives.

When we refer to the "parties" we mean you and us together.

PocketLaw enables companies to manage and do legal work themselves by automating legal knowledge and simplifying consumption of legal services and know-how. With PocketLaw, companies can manage their day to day legal themselves. For the avoidance of doubt, PocketLaw is not a law firm, does not provide legal advice and is not responsible for any document created or decision taken based on the Services.

Agreeing to the terms

By creating an Account and using the Services you agree to the Terms. Please make sure that you have read and understood the Terms beforehand. If you do not agree to these Terms, do not create an Account or use the Services.


"Account" means the account that you register and create on the Site and/or in the App.

"App" means our applications accessible via computer or mobile device relating to the Services.

"Contact Information" means

"Functions" means the Site, the App, your Account and the Services, together.

"Privacy Policy" means our Privacy Policy ( which describes how we process your personal data.

"Services" means the services described under section titled "Services" below which we have made available through the Site and the App, together with any such other related goods, equipment, services and information made available by us to you.

"Site" means our website ( relating to the Services.

"Third Party Applications" means, in these Terms, online, web-based applications and offline software products or services that are a) provided by third parties, b) interoperate with us, and c) may be either separate or integrated with us and whether or not such are indicated by us as being third-party applications.

"Subscription Period" means twelve (12) months, unless otherwise agreed between the parties in writing.


Description of the services

PocketLaw enables companies to manage and do legal work themselves by automating legal knowledge and simplifying consumption of legal services and know-how (the "Services"). More information about the Services can be found on the Site and in the App.

Setting up an Account

To use the Services, you must create an Account.  You confirm that all information provided to us in the creation of your Account is correct and agree to ensure that the information is accurate at all times. We are entitled to decline or adjust an order from you or shutdown your Account in the event that you provide us with untrue, inaccurate, not current, or incomplete information when creating your Account.

Once an Account has been successfully created, and payment has been made where prepayment is required, the Services will be available and ready to use or order, as detailed on the Site and in the App.

Credentials for your Account must be kept secure at all times. You may only create one (1) Account. You are not allowed to transfer the Account to another person or to share data relating to your Account with any third parties. Should you suspect that your Account or your credentials have been or are being used by a third party you must contact us immediately by using our Contact Information.

Ordering Services

The Services shall be ordered in accordance with the instructions on the Site and the App.

Your order is an offer to buy from us. Our confirmation of your order will take place when we send you an invoice and/or send you a confirmation to your registered email account, at which point a contract will come into existence between you and us.

Delivery of Services

During the order process we will let you know when and where we will provide the Services to you. Certain Services may be provided by third parties or Third Party Applications and the provision of such Services may be subject to further terms.


Eligible customers

We offer the Services to companies and other legal entities. You warrant that you are authorised to enter into these Terms on the behalf of the legal entity as well as to use all Functions.

These Terms, and any documents referred to herein, constitute the entire agreement between us in relation to the Services. You warrant that the persons (e.g. employees and representatives) you authorise to create Accounts and use the Services have read and understand the Terms. You are at all times responsible for the use of Services under these Terms, including by such persons - as if it was you using the Services.

Use of the Functions

When you use the Functions, you must always comply with all applicable laws, regulations and public orders. You shall not access the Site or the App other than through interfaces provided by us and as otherwise expressly authorised under these Terms. You may not use the Functions in a manner contrary to our, or any third party’s, rights and interests. You agree to comply with all instructions and recommendations provided by us from time to time.

You are responsible for all activities that occur under your Account. 

You also agree not to:

  • Defame, abuse, harass, threaten or otherwise violate the legal rights of any third party or us;
  • Publish, post or - in any other way express - any material or information that is inappropriate, defamatory, infringing, obscene, pornographic, racist, terrorist, politically slanted, indecent or unlawful;
  • Contribute to destructive activities such as dissemination of viruses, spam or any other activity that might harm us, the Site and/or the App in any way;
  • Monitor the Services’ availability, performance or functionality for any competitive purpose, meaning, for example that you agree not to access the Services for the purpose of developing or operating a competitive product or service or copying the Services’ features or user interface; or
  • Resell or in any way redistribute results generated in the Site and/or the App or use the Services in order to create a competing service or product.

We may have to suspend the supply of any of the Functions to:

  • Deal with technical problems or make minor technical changes; or
  • Update the Functions to reflect changes in applicable laws or satisfy a regulatory requirement.

We will endeavour to contact you in advance in the event we need to suspend the supply of any Service but may not be able to if the problem is urgent or an emergency.

Your provision of content

The Site and/or the App include(s) functions for uploading and storing of files and other information provided or created by you ("Content"). You are responsible for all distribution and other actions by you and in your name.

By adding Content to the Site and/or the App, you warrant that you are a) the owner of the uploaded Content, or, b) entitled to manage the Content in such a way and that the Content or your use of the Content in no way violates any applicable legislation. We will not supervise whether any Content is lawfully uploaded or distributed through the Site and/or the App.

By adding Content to the Site and/or the App, you are aware that, depending on the settings of your Account, such Content might be shared with others. We are not liable for any loss of Content, and we advise you to always keep your own backup of your Content. We do not take any responsibility with regards to the validity of Content provided or created by you.


Price information

You must pay all applicable fees for the Services periodically in advance or in arrears. The prices for the Services are set out and described on the Site. The prices for the Services include any explicitly set out relevant delivery costs, but excludes value added tax (VAT) or other fees and taxes. The price of the Services provided to you will be indicated on the order pages when you placed your order or as otherwise notified by us to you in writing. If you have been offered Services for a specific term and price, that price will apply for the agreed time after which the price may increase.

We have the right to change the prices for the Services. If we change the prices, we will notify you in advance. Unless otherwise agreed between the parties in writing, any change in the price of your subscription will take effect from the start of the Subscription Period after the price change took effect. By continuing to use or access the Services after the price changes come into effect, you agree to be bound by the new charges. 

Payment information

Payment for the Services can be made in one of the following ways.

We offer payments in cooperation with Stripe through:

  • Invoice (when paying an aggregate annual fee upfront); or
  • Card payment.

On your payment, the third party processor's/provider’s terms and conditions will apply ( You may be requested to identify yourself and credit reports may be pursued by the third party processor/provider. Where we use a third party for payments, we will not have access to or store any payment information.

The Services may be paid for by credit or debit card. You must keep the payment information provided to us accurate and up-to-date.

We may invoice you for the Services in advance or in arrears, with the frequency agreed for the period contracted. You agree that we may issue electronic invoices, which will be sent to the email address you have provided in your Account. You must keep the payment information provided to us accurate and up-to-date.

We are entitled to perform a credit control when this is needed in order to be able to offer you a credit period.

You agree to pay within the set time for the payment method you choose. We have the right to close down your Account until you have paid for all the charges incurred by you. Payment after the due date can entail late payment fees and interest.


Unless otherwise expressly set out in these Terms, we do not provide refunds, right to return a purchased subscription or Service, credits for any partially used subscription or Service, credits for any unused Account or credits by reason of your dissatisfaction with the Services and/or the Functions.



The term for the Services commences upon creation of an Account with us and shall remain in force until terminated in accordance with these terms. 

Subscription Period

If you purchase a subscription from us, the  Subscription Period is always twelve (12) months, unless communicated differently by us to you in writing.

At the end of each Subscription Period, your subscription will automatically renew for an additional twelve (12) months unless terminated by you by giving at least 30 days’ notice before the end of your current Subscription Period. The same applies should you upgrade or downgrade your subscription, then your subscription will be automatically renewed for twelve (12) months.


To terminate the Services, you need to notify us in writing to, or by contacting us via the in-App chat service. 

If you notify us of your intention to terminate the Services during a current Subscription Period, the Services will terminate at the end date of the current Subscription Period, and we will continue to provide the Services until the end of the Subscription Period. In no event will your termination relieve you of the obligation to pay any amounts payable to us for the remainder of the current Subscription Period. 

If you notify us of your intention to terminate the Services and you do not currently subscribe to the Services, we will terminate our provision of the Services immediately.

Upon termination, your right to access the Services will be revoked. We will also delete or anonymise any personal information about you, with exception for any personal information that we are required to keep by law.

Any Services still ongoing upon termination shall be carried through in accordance with these Terms. Obligations arising from any breach of contract during the term of these Terms shall not be affected by termination.

Termination for cause

We reserve the right to terminate or limit the Services if you:

  • Materially breach or otherwise violate these Terms or any other provisions set up by us;
  • Use the Functions in any way that does not comply with the intended purposes or is otherwise harmful for us or any third person; or
  • In our reasonable opinion, use the Functions in violation of any applicable law.

Upon occurrence of any of these events, we may contact you and request that you remedy your breach of these Terms before terminating or limiting the Services. In the event that we terminate the Services for cause, you will pay any unpaid fees covering the remainder of the term of your subscription.

Not legal advice

Whilst our goal is to ensure that the content on the Site and the App are up to date and current, this is not a contractual commitment and we make no representations, warranties or guarantees, whether express or implied, that the content on the Site and the App is accurate, complete or up to date . 

Our content, templates and guidance on the Site and the App can be used as a source of legal information but does not substitute taking legal advice. The content (including the documents and any guidance) on the Site and the App have been created for a wide audience and may not be appropriate or applicable to your situation. We would always recommend that you take legal advice before making any decisions in relation to any content, templates and guidance on the Site and the App.


Disclaimer of warranties

Except as expressly provided for in these Terms, the Services and all related components and information are provided on an "as is" and "as available" basis without any warranties of any kind, and we expressly disclaim any and all warranties, whether express or implied, including the implied warranties of merchantability, title, fitness for a particular purpose and non-infringement. You acknowledge that we do not warrant the Services will be uninterrupted, timely, secure or error-free.

Limitation of Liability

In no event shall PocketLaw Limited, its subsidiaries, affiliates or any of their respective employees, officers, directors, agents, partners be liable for: (a) loss of contracts; (b) loss of reputation and/or goodwill; (c) loss of profit, loss of revenue, loss of anticipated savings and/or loss of business; or (d) indirect, consequential or special loss, damage or liability even if such loss or damage was reasonably foreseeable, arising out of or in connection with your use of the Functions or the performance of our obligations under these Terms.

Our total liability to you for all other losses arising under or in connection with any contract between us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to the total sums paid by you for Services under the applicable order/contract. We have no liability if you use the Services under a trial period or otherwise free of charge.

We shall not be liable for any loss or damages unless notice in writing summarising the nature of the damages (in so far as it is known by you) and, as far as is reasonably practicable, the amount of damages claimed, has been provided to us within three (3) months of you becoming aware of the loss or, if earlier, within six (6) months from when the loss occurring.

  • Nothing in these Terms of Service shall exclude or limit the parties' liability for: (a) death or personal injury caused by negligence; (b) for fraudulent misrepresentation; or (c) for any other matter which cannot be excluded by law.


You agree to defend, indemnify and hold harmless PocketLaw Limited, its subsidiaries and affiliates and their respective directors, officers, employees and agents from and against all claims and expenses, including legal fees, arising out of or related to:

  • any Content submitted or posted by you in connection with the Services or the Site;  
  • fraud you commit or your intentional misconduct or gross negligence in connection with the Functions; or
  • your violation of any applicable law or rights of a third party.

Defects and delays beyond our control (force majeure)

We are not responsible for delays and defects outside our control. If our suppliers are delayed by an event outside our control, then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided that we do this we will not be liable for defects and delays caused by the event, but if there is a risk of substantial defect or delay you may contact us to end the agreement and receive a refund for any Services you have paid for but not received.


During the term of these Terms and thereafter, the parties undertake not to disclose to any third party information regarding these Terms, nor any other information that the parties have learned as a result of these Terms, whether written or oral and irrespective of form ("Confidential Information").

The parties agree and acknowledge that the Confidential Information may be used solely for the fulfilment of the obligations under these Terms and not for any other purpose. The receiving party further agrees to use, and cause its directors, officers, employees, sub-contractors or other intermediaries to use, the same degree of care (but not less than reasonable care) to avoid disclosure or use of Confidential Information.

The confidentiality undertaking above shall not apply to any Confidential Information that the Receiving Party can establish is or becomes available to the public (otherwise than by breach of this Agreement or any other confidentiality undertaking.

Each party also undertakes to ensure that any information disclosed under this section, to the extent possible, shall be treated confidentially by anyone receiving such information. This confidentiality undertaking shall remain in force three (3) years after the termination of the Terms.


During the term of the Agreement and for a period of nine (9) months thereafter, you shall refrain from attempting to solicit any individual who is employed by us and with whom you have had contact with in connection with the performance of the Services.

This shall not apply with respect to a) persons that approach you on an unsolicited basis or who respond to general advertisements for employment not specifically directed at you or any of your employees; b) persons who are referred to you in good faith by search firms, employment agencies or similar; and c) persons who have terminated their employment with us prior to their contacts or discussions with you.


We may modify these Terms at any time. In the event of changes which are not minor and may affect you, you will be notified via email or via the App. You are responsible for keeping yourself informed of any changes to the Terms. The latest version of the Terms will be available on the Site. Amendments to the Terms become effective the business day following the day they are posted.

All new functionalities, features and content introduced and added to the Services, the Site or the App will be subject to what is stipulated in the Terms.


If you have any complaints, please contact our support department by using any of our Contact Information.


You acknowledge that you are the data controller for any personal data processed by us on your behalf in conjunction with your use of the Services. You also acknowledge that we are considered as your data processor; therefore, by agreeing to the Terms we enter into the data processing agreement (Appendix DPA), which shall remain in effect for as long as we process personal data on your behalf.

More information about how we process personal data can be found in our Privacy Policy.


Our rights

The Site and the App are owned and operated by PocketLaw. All copyrights, trademarks, trade names, logos and other intellectual or industrial property rights held and used by us as well as those presented in the Functions (including titles, graphics, icons, scripts, source codes etc.) are our property or third party licensors’ property and must not be reproduced, distributed, sold, used, modified, copied, limited or used (in whole or in part) without our written consent.


PocketLaw grants you a non-exclusive right and licence to use the Site, the App and the Services for the sole purpose of us providing the Site, the App and the Services to you. Upon expiry or termination of this agreement, this right and licence shall end.

Respect for our property

You must not tamper with, attempt to gain unauthorised access to, modify, hack, repair or otherwise adjust any of our material, hardware, source-codes or other information for any purposes.

Respect for our intellectual property

The Services and other information, including all associated intellectual property rights, provided and made available by us, remain our exclusive property. You may not use our exclusive property for commercial or any other purposes without our written consent.



You agree that we may use your company name and/or logo in our marketing and publicity material as examples of current users of the Site unless you choose to opt-out by changing your settings on the Site or notifying us by email at the Contact Information.


No failure or delay by either party in exercising any right under the Terms will constitute a waiver of that right. No waiver under the Terms will be effective unless made in writing and signed by an authorised representative of the party being deemed to have granted the waiver.

Entire Agreement

The Terms, and any documents referred to in it, constitute the whole agreement between the parties and supersede any previous arrangement, understanding or agreement between them relating to the subject matter they cover.

Each of the parties acknowledges and agrees that in entering into the Terms it does not rely on any undertaking, promise, assurance, statement, representation, warranty or understanding (whether in writing or not) of any person (whether party to the Terms or not) relating to the subject matter of the Terms, other than as expressly set out in the Terms.


You may not assign any of your rights or obligations under the Terms to any third party without our prior written consent.

We may assign the Terms, and we may assign, transfer or subcontract any of our rights or obligations under the Terms, to any third party without your prior consent.


These Terms and all non-contractual obligations arising in any way whatsoever out of or in connection with these Terms of Service are governed by and construed in accordance with English law.

The courts of England have exclusive jurisdiction to settle any claim or dispute (including non-contractual disputes or claims) arising out of or in connection with the Terms or its subject matter.


PocketLaw Limited is an entity registered in the United Kingdom (UK).

Registered address: 78 York Street, London, United Kingdom, W1H 1DP Company No.: 13149151