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This policy was last updated on 2020-09-01.

PocketLaws Cookie Policy

Why and for whom?

Pocket Solutions AB org. No. 559169-9623 ("PocketLaw", "we", "us", "our") uses cookies "Cookies") to improve your user experience.

This Cookie Policy ("Policy") describes PocketLaw's use of Cookies by explaining what Cookies are, why we use them and how you can control the use of Cookies when using our service - the PocketLaw Platform - and / or our website www.pocketlaw. see (collectively, the "Website"). The policy does not inform about the use of Cookies which is crucial for us to be able to provide the Website and its functions to you (so-called absolutely necessary cookies)

For more information about how we process your personal data in connection with Cookies, see our Privacy Policy.

What are Cookies?

A cookie is a text file sent from the Website and stored on your computer, mobile phone or other device used to visit the Website.

Cookies help us e.g. to recognize the device you use for the next time you visit the Website, to provide certain necessary features and to document user behavior on the Website.

How long do cookies last?

There are two different types of cookies; Session cookies and permanent cookies. Session cookies are deleted from your device when you close your browser (eg Internet explorer, Safari or Google Chrome). Permanent cookies remain on your device after you close the browser. It lasts as long as it is specified in the Cookie or until you delete it yourself.

PocketLaws use of Cookies

PocketLaw uses these types of Cookies:

Feature

The cookie helps us to remember your choices (username, language, etc.) and can tell us how you have integrated with the Website to make the service more personal.

Performance

The cookie analyzes how visitors use the Website and monitors the Website's performance. This helps us identify and fix any problems. We can e.g. Use performance cookies to keep track of which pages are the most popular or how long it takes for a page to load.

Operation and optimization

The cookie helps us to ensure that the Website works properly. They also give us information so we can test new ideas and improve the Website.

Security

The cookie aims to increase security by helping us prevent, detect and manage harmful activities on the Website.

Marketing

The cookie helps us to be more relevant in our communication with you and improve your experience. We can do this by collecting information about how you interact with the Website.

These Cookies are often placed by a third party for the purpose of managing the performance of ads, displaying ads and / or building user profiles to determine the display of ads elsewhere.

Other tracking techniques

These help us to understand how you use the Website. The tracking techniques can e.g. be a small, transparent image embedded in a web page or email that captures data such as your IP address, when you viewed the page or email, which device you used and where you were.

First-party cookies

First-party cookies are set by the Website on your device and can therefore only be read by you.

  1. Name: Auth0
    Type: Security
    Purpose: Auth0 is a trusted authentication and authorization provider that helps us securely collect, store and manage sensitive user data as passwords.
    Duration: max 7 days
  2. Name: CookieConsent
    Type: Function
    Purpose: The cookie remembers the settings you selected through the cookie banner that was displayed on your first visit to the Website.
    Duration: 1 year or until we make updates to this policy that affect your choices.

Third Party Cookies

The cookie is set by a party other than us when you visit the Website. PocketLaw uses only trusted third parties for advertising linked to the Website. These parties may use information related to your visits to our website to generate relevant advertisements about goods and services that you may be interested in. They can also use technology to measure the effectiveness of their ads. These cookies are likely to be performance, marketing or other tracking techniques. Information collected by these third parties may not identify your name, contact information or other personal information if you do not choose to provide it. We have no ability to control these third-party cookies and therefore we refer you to their respective policies.

We use these service providers:

  1. Provider: Google Analytics
    What does it do? Google Analytics allows us to see information about the activities of visitors to our site and users of our service, including page views, source and time. The information is anonymised and displayed as numbers, which means that it cannot be traced back to individuals. This will help protect your privacy. This helps us with the needs of the users so that we can improve our product.
    Click here for more info .
  2. Supplier: Hotjar
    What does it do? Hotjar helps us to better understand our users' needs for optimizing the Website. We get e.g. Know how much time users spend on which pages and which links they choose to click on. We also receive information about e.g. device screen size, device type, browser information. Hotjar stores this information on our behalf in a pseudonymous user profile.
    Click here for more info .
  3. Provider: Freshchat
    What does it do? It identifies our users between sessions so that we can communicate with them via chat.
    Click here for more info .
  4. Supplier: Cloudflare
    What does it do? It is used to detect harmful visitors. It is a session cookie that is deleted after 30 days.
    Click here for more info.
  5. Provider: Google Ads conversion tracking
    What does it do? It gives us information about how effective our ads are. When you register with PocketLaw, we receive anonymised data on whether you have found us through an advertisement.
    Click here for more info .
  6. Provider: FacebookPixel
    What does it do? It allows us to see information about the activities of visitors to our site and users of our service, including page views, source and time. The information is anonymised and displayed as numbers, which means that it cannot be traced back to individuals. This helps us understand the needs of the users so that we can improve our product. It also gives us information about how effective our ads are. When you register with PocketLaw, we receive anonymised data on whether you have found us through an advertisement.
    Click here for more info.
  7. Provider: HubSpot
    What does it do? It helps us to more easily identify problems with users who need support by allowing us to see information about page views on our website and our service if you contact us. If you have used our support, it allows us to see your previous activity. If you have opened any of our marketing emails, we can also see your activity on our website and app.
    Click here for more info.

Manage cookies

When you visit the Website for the first time, we ask you to consent to the use of unnecessary cookies. You can withdraw your consent at any time. If you no longer wish to store the Cookies you have agreed to, you may use your browser settings to accept, deny and delete Cookies. To do so, follow the instructions in the browser (usually under "Help", "Tools" or "Edit"), for example, you should be able to choose to block all cookies, only accept first-party cookies or delete cookies when you close your browser . Please note that if you set your browser to deny Cookies, you may not be able to use all features of the Website.

Policy update

We reserve the right to make changes to this Policy. In the event that the change affects our obligations or your rights, we will inform you of the changes in advance so that you are given the opportunity to take a position on the updated policy.

Contact

Contact us if you have questions about Cookies:

legal@pocketlaw.se